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Business & Tech

Meet the Business Owner: Rogers Pharmacy

Rogers Pharmacy is celebrating its 75th anniversary in Waltham this year. Owner Jon Cincotta talks about what it's like to run the business.

Business: , 923 Main St. Owner: Jon Cincotta

When did the pharmacy first open: July, 1936

Why did it open in Waltham instead of another town?:  “I’m not sure.  There used to be 27 [independent] drug stores in Waltham, but now we’re the only one left.”

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How many employees do you have?:We have four full-timers, six part-time, and two delivery guys.”

What are the challenges of running a business?:Our biggest challenge is insurance companies. Trying to cut cost and the mail orders. Before it was a huge price difference, and now we’re finding it’s swinging the other way around with mail orders, so I’d say mail orders and insurance companies.”

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What is your favorite part of running a business?:It’s the personal relationship we build with the customers. I think we’re open with our customers. We know the families. I’ve been here for 17 years, and you get to know all the people on a personal level.”

How did you get into the business?: “I started working here my sophomore year of high school, and have worked here since then.  I like it here.”

Would you say your business has been successful?:We’ve had continued growth over the past few years. We’re fortunate to have consistent business, so yes, I think we’ve been successful.”

What do you enjoy about this business?: “I like coming to work everyday. In our business, we’re helping people. I like helping people get better, and as long as we know they’re happy, we’re happy.”

What is an average day like for you?:Seeing people first thing in the morning or filling prescriptions at night, it’s a busy day. You need to keep ahead of everything. It’s a day-to-day thing. Some days you think you can fill 400 prescriptions and you only get to 200. Other days it’s vice-versa. It’s hit or miss.”

Do you have plans to expand?:Ideally, we want to expand this store. There’s a nail salon next door, and the previous owner owns both stores. It would be cool to have a soda fountain and offer more than medicine. We want to expand to different levels.”

Twitter: @RogersRxWaltham, Facebook Page

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